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My choice of Dr. Cohen as a plastic surgeon was one of luck. I ws in the ER, a Pit Bull had torn my arm up, and he was the physician on call. So we did not have the luxury of choosing how exactly we were going to proceed, as in a planned plastic surgery. We had to address what the dog had destroyed. Ultimately, I had to have two surgeries to restore my arm. Dr. Cohen explained everything before hand, gave me alternate approaches, and answered all of my questions. He is very careful and meticulous. I am more than pleased with his work. He did an excellent job and I am very happy with the results! I would recommend him very enthusiastically to anyone needing plastic surgery.

Sincerely
S.M.


Dr. Cohen is one of the most professional and dedicated doctors I've ever met. I not only feel well cared for but he always shows true sincere compassion. Having suffered a serious injury due to an auto accident, Dr. Cohen was able to do his "magic" and made what could have been a horrible life long scar, nearly unnoticeable!! There are no words to describe his talents and professionalism. He is truly the best of the best! I have, and would recommend him to anyone!

A.


Dr. Cohen,

Seven months ago my face was seriously cut from above the eye to the lower jaw. In places the wound was both severely fragmented and deep. I expected to have a lasting highly noticeable scar. Instead, your three hours of Saturday morning surgery at the hospital have left only minimal scarring which, unless someone looks closely, goes largely unnoticed. I have appreciated not only the skill with which you repaired my wound, but the weekend follow-up and your friendly, likable personality. I also appreciated the friendliness of your staff. Thanks,

G. K.


Hi Mary,

I just saw Dr. Cohen's "Not Vanity Surgery" article on the website. I must say it is wonderful and so very true.

I can't tell you how many hours I spent in prayer wrestling with my decision to have the augmentation and lift. I was so programmed, from my conservative upbringing, that plastic surgery was just for vanity reasons. I am so very happy that I finally came to the right decision and did what was right for me, regardless of what others might think. It has made an unbelievable difference in my attitude toward myself. It has made me love myself again and recommit myself to exercise and living a healthy life, which in turn, sets a great example for my kids.

I had given up on myself prior to surgery. I have no doubt that I was "led" to your office. In all my research, something kept bringing me back to Dr. Cohen's website, until I finally set up a consultation. I had seen one other PS (whom I had used to remove a mole on my nose a year earlier), prior to meeting Dr. Cohen. I left his office feeling very unsettled. He just gave me the willies. LOL! I knew from the minute I met Dr. Cohen that he was the PS for me. I was very comfortable in his presence and I certainly didn't feel that with the other surgeon I had seen.

Anyway, I said all that to say this. I just wanted to thank you guys again for everything!

I'll see you next month at my post-op visit.

C. A.

P.S. Tell Dr. Cohen that I still maintain that I am a small C cup. LOL! ;)


Dear Dr. Cohen,

It is with sincere gratitude that I write you this letter of appreciation for the excellent job in which you handled my case as well as the results of my procedure.

As you know, I came to you with an extremely complicated situation. I had a breast augmentation 22 years ago. A year ago, I decided it was time for a revision. As a career professional, I pride myself in my ability to do research and arrive at sound decisions. It was suggested to me that I look outside of the United States to have my surgery. At first, I was adamantly against the idea. Then I started researching the idea and, after several months of thorough investigation which included interviews and recommendations, I made a decision to have my surgery done in Costa Rica. Within a month following surgery, I knew there was something not quite right. I immediately contacted the surgeon via email and was told to wait 6 months. They assured me that, if additional surgery was needed, they would take care of it. I contacted the surgeon 10 months after my surgery and emailed photos of the obvious problems; at which time, I was told that they could do no more for me. As you can imagine, I was devastated. I had no recourse whatsoever and, at that point, no desire to leave the country and pursue the situation with the surgeon who displayed such a lack of professionalism, integrity and skill.

I made the decision to start looking into surgeons in Phoenix. After researching the internet and reviewing publications, I made an appointment with your office for a consultation. One of the strongest points of interest to me before meeting you and your team was your website. In my opinion, it is the most comprehensive of all websites I have researched. Not only do the photos speak for themselves, but the knowledge that you analyze each patient as to their individual needs and tailor your surgical techniques accordingly, helped bolster my confidence in your skills and creative approach. Additionally, your testimonials and surveys spoke volumes of you, Mary and your entire staff.

Right from the start your knowledge and professionalism impressed me. You acknowledged my "complex" case but assured me that you would be able to perform the surgery necessary to see marked improvement. You were also careful to thoroughly explain all the medical possibilities. As you know, my research did not stop there; due to my past experience, I had many concerns. Through patience and understanding, both you and Mary answered all my questions and gently carried me through the decision-making process.

Although my situation has proven to be as "complex" as you had stated it would be, you Mary, and your entire team have been by my side the entire time. I am 49 years old and in my lifetime I have had many surgical and medical procedures. I can honestly say I have never been more impressed with a medical professional as I have been with you. Business is business, but, setting that aside, your bedside manner is the best I have ever encountered. Your artistic ability only enhances your surgical teclmiques. In the consultation period, at one point you stated, "until I get inside of your breast I won't know exactly what I am going to encounter so you are going to have to trust in my experience and judgment" which I did, and have never regretted. Every doctor and surgeon makes choices and decisions on a daily basis - but not always the right ones. In my case, you have made the right choices EVERY time.

It has been quite the journey thus far. The most important thing I have learned is the importance of using a Diplomate of the American Board of Plastic Surgery and an active member of the American Society of Plastic Surgeons. I would like to share with you the fact that I would, will, and have recommended you to anyone wanting or requiring plastic surgery. You have completely restored my faith in what a medical professional is and how plastic surgery can be a very positive influence in a person's life.

The follow-up both you and Mary have extended reach far and beyond what I would have expected - I know without a doubt that this journey we have embarked upon is ours together and that you are a man of integrity, a professional who stands 100% behind his work. The care and concern you have for each of your patients is evident and is immeasurable. You have addressed all unexpected situations that arose and have made yourself and your staff available as needed. You made me feel like I am your number one concern. It is important to me that you know how much that means to me as your patient as I am sure it does to your other patients.

I would also like to express my gratitude to Mary for her tremendous support, continuous assistance, reassurance, and advice. Her sincerity and dedication to your patients is to be commended - truly the best I have encountered in any medical office. Your team reflects your persona and I am an advocate for life.

Words may seem trite, but please know this message comes from the bottom off my heart. The results of my surgery are not only aesthetically amazing, but your demeanor in remedying a very complex situation with your skill, patience, and determination will be forever appreciated. Thank you!

Sincerely,
R.P.


Did our staff appear professional, competent and courteous? Yes
Comments: I was very comfortable and satisfied with my experience.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: He was very friendly, and eased my nerves.

Were the nurses responsive to your medical and personal needs? Yes
Comments: I felt right at home.

Would you refer others to our facility? Yes
Comments: This experience was better than I had hoped.

Any additional comments: I really appreciate the hospitality of Dr. Cohen, Tanya, Mary, and the whole staff. I will happily refer everyone to your facility.


Did our staff appear professional, competent and courteous? Yes
Comments: Your staff is like no other! I always felt welcome & important.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: Dr. Gunn was completely awesome & very caring.

Were the nurses responsive to your medical and personal needs? Yes
Comments: Rebecca was wonderful, I appreciate all her attention.

Would you refer others to our facility? Yes
Comments: Absolutely, your facility & staff were great.

Any additional comments: Thank you Dr. Cohen, you & your staff were exceptional. I felt like I was in the best hands possible in all aspects of my visits & surgery. Thank you!


Did our staff appear professional, competent and courteous? Yes
Comments: Additionally each member of the team were attentive + responsive to my needs.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: I had the best experience I have ever had under anesthesia and under the care of the anesthesiologists Dr. Cohen works with.

Were the nurses responsive to your medical and personal needs? Yes
Comments: They each made me feel comfortable, relaxed and well cared for.

Would you refer others to our facility? Yes
Comments: Not only would I refer + recommend Dr. Cohen + team to others but to my closest friends + family... I think that speaks volumes for the confidence I have in them through my experience.

Any additional comments: I have the greatest respect for Dr. Cohen. He is a great communicator and has the best bedside manner I have encountered in my 49 years. Not only is he an excellent plastic surgeon he is also an artist within his medical trade. Dr. Cohen, Mary and staff are a wonderful team.


Did our staff appear professional, competent and courteous? Yes
Comments: I was always made to feel special. That I was the only one at the office + center.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: Very professional, extremely worried about my best interest

Were the nurses responsive to your medical and personal needs? Yes
Comments: Explained all procedures, nice and sympathetic

Would you refer others to our facility? Yes
Comments: After alot of consults of other doctors, Dr. Cohen was very professional, The facility was top grade. I will recommend him in a heart beat.

Any additional comments: Beaing a nurse it is hard to be a patient. I felt very comfortable and taken care of. I am very happy with my experience. Thank you to all for making me feel so important


Did our staff appear professional, competent and courteous? Yes
Comments: Very friendly! They made every effort to make me feel at home.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: Very thorough

Were the nurses responsive to your medical and personal needs? Yes
Comments: in every way

Would you refer others to our facility? Yes
Comments: Absolutely!

Any additional comments: I had been told that I would just know when I had found the right plastic surgeon for me. From the minute I laid eyes on your website, I knew there was something that drew me to you. Once we met, it confirmed it. I had complete confidence that you knew your stuff and that you would do your very best to accomodate my wishes as well as take wonderful care of me, and you did. I am very happy with the results. I know that this surgery is going to increase my confidence in myself as well as enhance my intimacy with my husband. Thank you so very much! I don't know if I could ever thank you enough!


Did our staff appear professional, competent and courteous? Yes
Comments: I was very comfortable and satisfied with my experience.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: He was very friendly, and eased my nerves.

Were the nurses responsive to your medical and personal needs? Yes
Comments: I felt right at home.

Would you refer others to our facility? Yes
Comments: This experience was better than I had hoped.

Any additional comments: I really appreciate the hospitality of Dr. Cohen, Tanya, Mary, and the whole staff. I will happily refer everyone to your facility.


Did our staff appear professional, competent and courteous? Yes
Comments: Not to mention warm, caring, genuine, and extremely attentive. I felt like a VIP every step of the way!

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: Dr. Gunn was wonderful - kind, compassionate and gentle.

Were the nurses responsive to your medical and personal needs? Yes
Comments: Terri, Megan and Rebecca were awesome! I felt completely safe and very well cared for!

Would you refer others to our facility? Yes
Comments: On a daily basis!

Any additional comments: Dr. Cohen is a genius. He is a master at communicating and has the greatest bedside manner I've ever encountered. I've never trusted a doctor more. Everyone at Scottsdale Center for Plastic Surgery/ Paradise Valley Outpatient Surgery Center is amazing. Courtney, Marissa, Mary, Swight, Terri, Megan, Rebecca and Dr. Cohen have all treated me like a family member/friend. And Dr. Cohen is my hero! I look FABULOUS!!


Dr. Cohen and Staff,

Thank you! Thank you! Thank you! I know that his may seem a little excessive to some, but you will never know how much you have changed my Fibromyalgia and my life! I feel so fortunate to have met all of you. I consider you to not only be my doctor and staff, but my friends.. You will never know how much my quality of life has improved since my surgeries. Some may see plastic surgery simply as cosmetic, but I have truly been blessed to go through this life changing experience. Not only has my physical pain diminished considerably, but my self confidence has improved greatly as well. This transformation has changed me physically, emotionally, and mentally. I can not possibly put my gratitude into words. All I can say is THANK YOU!

Yours Truly,
H.H.


Hi Mary!
I just had to share with you that I went shopping this weekend for summer Capris and ended up with—get ready!—pants that are, "straight through the hip and thigh." Woo-hoo! I'm "straight" though the hip and THIGH!!! I bought two pairs! Gotta love Dr. Cohen.

Thanks for letting me share my silly euphoria :). I hope everything is going well for you—see you in May!
L.K.


Did our staff appear professional, competent and courteous? YES!
Comments: Everyone is a great representation of the possibilities.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? YES!
Comments: Awesome! No fears at all. He really explained my previous experience and I was very confident with his answers.

Were the nurses responsive to your medical and personal needs? YES!
Comments: Mary, Courtney, Terri = the best in each of their departments.

Would you refer others to our facility? YES!
Comments: You can count on it.

Any additional comments: The entire staff made me feel like I was the only patient. The journey began on the internet and all the way to the final stage. Fabulous! I know I will be back as time and gravity marches on.


Did our staff appear professional, competent and courteous? Yes
Comments: The Web site was by far more informative, well laid out and professional when comparing to other doctors during my research process. I also appreciated Mary working me into the schedule so quickly. It was nice to be able to bring my children along to the pre and post op and not have to worry of feel that they were not welcome.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: He was very nice and professional. I have had anesthesia on 3 different occasions and never "met" any of the anesthesiologists. It was nice to have him formally introduce himself and explain the process step by step.

Were the nurses responsive to your medical and personal needs? Yes
Comments: The staff was very accommodating and extremely nice give the fact that I was late the morning of surgery! I had imposed a hardship on them and they were able to bring me up to speed and prepare me for surgery as if I had not been late.

Would you refer others to our facility? Yes
Comments: I already have!

Any additional comments: I felt very comfortable and secure under care of Dr. Cohen. He emphasized his concern for the well being of his patients and thoroughly explained the risks of surgery and the precaustions he takes (and what I needed to do) to minimize them. I am very happy with the results of my surgery! Thank you! I know this is corny but it is nice that Dr. Cohen wears a suit during consultations. You don't see that too often—very impressive! And my daughter and I loved the Rolo's at the front desk!


Did our staff appear professional, competent and courteous? Yes
Comments: Not to mention warm, caring, genuine, and extremely attentive. I felt like a VIP every step of the way!

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: Dr. Gunn was wonderful - kind, compassionate and gentle.

Were the nurses responsive to your medical and personal needs? Yes
Comments: Terri, Megan and Rebecca were awesome! I felt completely safe and very well cared for!

Would you refer others to our facility? Yes
Comments: On a daily basis!

Any additional comments: Dr. Cohen is a genius. He is a master at communicating and has the greatest bedside manner I've ever encountered. I've never trusted a doctor more. Everyone at Scottsdale Center for Plastic Surgery/ Paradise Valley Outpatient Surgery Center is amazing. Courtney, Marissa, Mary, Swight, Terri, Megan, Rebecca and Dr. Cohen have all treated me like a family member/friend. And Dr. Cohen is my hero! I look FABULOUS!!


Did our staff appear professional, competent and courteous? Yes
Comments: Answered all questions and were extremely friendly.

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: Dr. Gunn was wonderful!

Were the nurses responsive to your medical and personal needs? Yes
Comments: Made me feel very comfortable!

Would you refer others to our facility? Yes
Comments: Was impressed with the level of treatment I received and would feel completely comfortable referring friends & family.

Any additional comments: I am so appreciative of how wonderful everyone here was. They made this surgery such a positive experience. Thank you all so much!


Did our staff appear professional, competent and courteous? Yes

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes

Were the nurses responsive to your medical and personal needs? Yes

Would you refer others to our facility? Yes

Any additional comments: The whole process from the start has been excellent. Very professional, courteous, attentive. I would definitely recommend to others.


Did our staff appear professional, competent and courteous? Yes
Comments: Everyone was wonderful!

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes
Comments: He was wonderful! He made me feel very at ease with his explanation of everything.

Were the nurses responsive to your medical and personal needs? Yes
Comments: They were very sweet & kind to myself and my family.

Would you refer others to our facility? Yes
Comments: I will recommend you to anyone & everyone that will listen to me!

Any additional comments: I can't say enough about everyone in your office! Everyone from the front desk to the recovery room made my experience a very positive one! All of you are outstanding and very professional. Thank you!


Did our staff appear professional, competent and courteous? Yes

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes

Were the nurses responsive to your medical and personal needs? Yes

Would you refer others to our facility? Yes

Any additional comments: Thank you all for a pleasant and professional experience! Everyone has been extremely caring from start to finish.


Did our staff appear professional, competent and courteous? Yes

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes

Were the nurses responsive to your medical and personal needs? Yes

Would you refer others to our facility? Yes


Did our staff appear professional, competent and courteous? Yes

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes

Were the nurses responsive to your medical and personal needs? Yes

Would you refer others to our facility? Yes


Did our staff appear professional, competent and courteous? Yes

Did the anesthesiologist explain your anesthesia thoroughly and in a manner you could understand? Yes

Were the nurses responsive to your medical and personal needs? Yes

Would you refer others to our facility? Yes

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